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Suggested articles or documents

The documents suggested in this section are chosen based on a review conducted by the team working on the Observatory. You will find recent publications on the modes of organization and best practices in the fields of health and social services.

  • UK - Leading Large Scale Change: A practical guide
    Prepared by the National Health Service (NHS), this guide to leading large-scale organizational change in complex healthcare environments rounds up all the latest thinking and tools that can be used to advance operational change. It contains an eight-element strategic plan developed by the NHS, updates on other leading transformational change models, case studies, and links to online resources including presentations and videos.
  • Europe - Special Collection. Project INTEGRATE: Lessons for Policy, Management and Implementation of Integrated Care in Europe
    Project INTEGRATE was a 2012-2016 research project investigating the leadership, management and delivery of integrated care in Europe. This collection provides some of the papers published by researchers involved, and focuses on work undertaken in the project’s final phases that examined factors in integrated care design, management, and policy. It includes case studies of care integration in four countries.
  • Europe - Health system performance assessment. Reporting and Communicating. Practical guide for policy makers
    Published by the European Union (EU), this paper is for policymakers conducting health system performance assessments and provides practical tips and advice on ways to effectively report and communicate their findings. Four steps in the process are described: defining performance assessment goals, identifying target audiences, determining methodology, and implementing monitoring to provide evaluation and effective feedback. Examples are provided for each step.
  • International - What do we know about the needs and challenges of health systems? A scoping review of the international literature
    Classifying types of health system challenges studied by researchers, this scoping review analyzed 292 papers. It found that the most frequently researched areas were mental health, infectious diseases, and primary care. Frequently studied target populations included elderly people, minorities, those living in remote or poor places, and children. The most reported health system challenges concerned human resources, governance, and health service delivery. 
  • UK - How is success achieved by individuals innovating for patient safety and quality in the NHS?
    In this study, researchers interviewed 15 National Health Service (NHS) professionals who had received a national award for developing healthcare innovations improving patient safety or quality. Four themes emerged from the data: personal determination, an ability to broker relationships and navigate organizational culture, and the effective use of evidence to influence others. Focus and persistence were important personal characteristics.
  • Canada - Comparing Performance of Universal Health Care Countries, 2017
    The comparable data assembled in this study suggests that although Canada has one of the most expensive healthcare systems in the OECD, its performance is modest to poor. The study compares the cost and performance of universal healthcare systems in 29 high-income countries. Levels of expenditure are measured by two indicators, while system performance is measured using 42.
  • France – Health savings accounts: towards a new funding model for care?
    This report explores the possible benefits of using health savings accounts in France. These would have the advantage of allowing intertemporal funding of care and ensuring portability. The report describes the systems implemented in the United States and Singapore and stresses the need to remain vigilant with regard to equity of access to this type of system.
  • USA - Hospital-community partnerships to build a culture of health: a compendium of case studies
    Published by the American Hospital Association (AHA), this collection of case studies discusses 10 hospital-community partnerships established in different locations and service types, and their joint initiatives to build a Culture of Health where all individuals have equal opportunities for optimum health. The case studies highlight the wide variety of effective, sustainable strategies and programs in specific local contexts.
  • New Zealand - Developing accountable care systems. Lessons from Canterbury, New Zealand
    Examining how the UK can reduce demand for acute hospital care, this comparative study looks at an example of municipal health care organization in Canterbury, New Zealand. The example demonstrates that expanding hospital capacity is not needed if sizeable investments are made in primary care and community services. Compared to the UK, the New Zealand model has lower acute medical admission rates and spends considerably less on emergency hospital care.
  • Europe - Strengthening general practice/family medicine in Europe—advice from professionals from 30 European countries
    This study is based on a survey of medical teaching professionals from 30 European countries on how to strengthen general practice and family medicine (GP/FM). It finds substantial variations among GPs/FMs across Europe with regards to governance, workforce competence and performance, and academic standing. Respondents strongly agree that securing GP/FM as an academic teaching and research discipline is essential, as is cementing GP/FM’s position as a highly regarded specialty.
  • UK - Do expanded seven-day NHS services improve clinical outcomes? Analysis of comparative institutional performance from the “NHS Services, Seven Days a Week” project 2013–2016
    In 2013, the Seven Days a Week Project was initiated to expand full access to the National Health Service (NHS) on weekends. This study analyzes these changes, finding that the adverse clinical outcomes associated with weekends may not be improved by the reorganization. In fact, unless there is additional financial investment, such changes may negatively impact care quality, as seen by the worsening of some outcomes.
  • International - Mirror, Mirror 2017: International Comparison Reflects Flaws and Opportunities for Better U.S. Health Care
    This Commonwealth Fund report compares health care system performance in Australia, Canada, France, Germany, the Netherlands, New Zealand, Norway, Sweden, Switzerland, the United Kingdom, and the United States. Seventy-two indicators were selected in five domains: Care Process, Access, Administrative Efficiency, Equity, and Health Care Outcomes. The U.S. ranked last on performance overall, and ranked last or near last on the Access, Administrative Efficiency, Equity, and Health Care Outcomes domains. The top-ranked countries overall were the U.K., Australia, and the Netherlands.
  • Europe - Competition policy in five European countries. What can be learned for health policy in England?
    This Health Foundation working paper is the final report of a project that produced case studies of competition policies in France, Portugal, Germany, The Netherlands and Norway. It finds that patient choice policies are increasingly common, that the process to determine hospital tariffs differs across countries, and that introducing GP competition is controversial.
  • Canada - An economic analysis of a system wide Lean approach: cost estimations for the implementation of Lean in the Saskatchewan healthcare system for 2012–2014
    Published in BMC Health Services Research, this study estimates cost involved in the first two years of the province’s implementation of Lean, including poorly documented costs such as health leader training, along with more transparent costs for consultancy services. The authors examine the types of event involved in implementation and the costs associated with them. Cost estimates show that the annual cost of Lean in Saskatchewan during the 2012–2014 period was about $23.4 million.
  • International - Future trends in health care expenditure. A modelling framework for cross-country forecasts
    In the 34 countries of the OECD, healthcare spending is outpacing economic growth. This OECD paper presents a modelling framework for cross-country forecasts of projected healthcare expenditure growth that identifies common healthcare spending drivers across countries. These include: population aging, technological progress, sector productivity and rising staff, infrastructure, and service and material costs.
  • Europe - Measuring efficiency in health care
    Efficiency measures are vital for assessing the performance of health systems. This issue of the Eurohealth Observer features two articles that explore issues related to measuring the performance of European health systems. One article identifies the causes of inefficiencies in the continent’s health systems, while the other examines the challenges of using European cross-country comparisons of efficiency to inform national health policy. 
  • Europe - Private health insurance companies in six European countries
    This report describes the role of private insurance companies in health coverage in Europe, looking at six countries: France, Germany, the Netherlands, Switzerland, Spain and the United Kingdom. These countries have basic and compulsory health coverage, but some entrust the management of this coverage to private insurers. There are significant government constraints on these markets, and these are found to exhibit trends toward concentration.
  • USA - Leading a Culture of Safety: A Blueprint for Success
    This guide was developed to provide healthcare leaders a tool for assessing and advancing their organization’s culture of safety. It can be used to help determine the current state of an organization’s journey; inform dialogue with the boards and leadership teams; and help leaders set priorities. The guide contains both high-level strategies and practical tactics.
  • UK - Driving improvement: case studies from eight NHS trusts
    Conducted by the Care Quality Commission (CQC), England's independent regulator of health and social care, these case studies of eight autonomous regional National Health Service (NHS) Trust organizations use quarterly inspection reports to examine drivers of service and care. The case studies take into account leadership capacity, culture, strategy, governance, staff and patient engagement, and the drive for continuous improvement.
  • UK - Improving Outcomes through Transformational Health and Social Care Integration – The Scottish Experience
    Scotland's Parliament recently passed legislation to integrate aspects of health and social care in order to improve care quality and outcomes for people with multiple complex needs. Developing a national framework to accelerate progress in care integration, the legislation also provides for tailored local supports and services delivered in partnership with area housing, community, and voluntary sectors.
  • UK - Mental health and new models of care: lessons from the vanguards
    This report for the UK's National Health Service (NHS) explores an integrated response to mental health in the context of new models of care. It focuses on lessons from 50 integrated mental health pilot projects known as vanguard sites, and incorporates scoping interviews with 22 vanguard leaders, as well as summaries of expert workshops and roundtables. Profiles of three vanguard case study sites are included.
  • UK - Leading across the health and care system: lessons from experience
    This article conceptualizes system leadership during the ongoing reorganization and decentralization of health and social services in the UK, providing case studies of collaborative leadership at the local government level. It emphasizes new care models, sustainability planning, and measures to assure local accountable care in the face of national funding cutbacks.
  • Canada - Ideas on health care for Québec
    This report describes the results of a project that included constructive discussions about the future of the health and social services system in Quebec. Focus groups, expert consultations and the public highlighted areas of consensus. Among the most important, both citizens and network actors want to reverse current dynamics and put citizens and local actors in charge of their health choices.
  • International - Value in Healthcare. Laying the Foundation for Health System Transformation
    Synthesizing the preliminary findings of the World Economic Forum’s Value in Healthcare project, this report focuses on concepts and definitions while developing a value-based health system framework and system transformation roadmap that emphasize public policy priorities. It advises tracking patient outcomes and associated costs across the cycle of care to develop customized interventions that improve value for specific populations.
  • USA - Lessons from States on Advancing Evidence-based State Health Policymaking for the Effective Stewardship of Healthcare Resources
    Published by the National Academy for State Health Policy (NASHP), this briefing provides US states with actionable information on evidence-based policymaking. It describes why states should work with evidence, and presents key considerations for developing an evidence-based policymaking process, along with strategies for engaging patients and consumers.
  • UK - Caring to change: how compassionate leadership can stimulate innovation in health care
    Produced by a private think-tank for the National Health Service (NHS), this report considers the relationship between innovation, compassionate leadership, and organizational culture in the healthcare sector. The report identifies compassion as the core cultural value of the NHS and analyzes four fundamental elements of a culture for innovative and high-quality care (vision, inclusion, autonomy and support). Case study examples are included.
  • International - Through the looking glass: A practical path to improving healthcare through transparency
    Transparency in health care is considered important, but has failed to transform quality or costs. Often, progress has been symbolic and given rise to disputes between policymakers, providers and professionals. Awash with data, some systems are now finding it more difficult to work out what is going on. This study suggests there is considerable potential still waiting to be unlocked in the strategic use of health system data to achieve transparency.
  • International - Understanding Variations in Hospital Length of Stay and Cost: Results of a Pilot Project
    Published by the OECD, this comparative study of France, Ireland, Israel and Canada measures hospital length of stay and cost for a given condition to explore variations in efficiency. It shows that variations are more likely to exist at hospital level for cardiac surgery, and at the country level for hysterectomies and caesarean sections.
  • UK - Does The Primary Care Home Make A Difference? Understanding its impact
    The primary care home (PCH) model was developed by Britain’s National Association of Primary Care (NAPC) to strengthen primary care in the National Health Service (NHS). This report summarizes progress in three of 15 PCH rapid test sites and finds that PCH could support the delivery of NHS Sustainability and Transformation Plans (STPs) across the UK. The report highlights improved staff retention, productivity, and satisfaction.
  • USA - State Policy Capacity and Leadership for Health Reform
    The aim of the study was to understand how policy capacity was defined and managed by state health leaders in different political environments during the implementation of the ACA. The authors of the study have developed a capacity checklist for policymakers to use as they embark on new health reform initiatives.
  • International - Measuring social protection for long-term care
    The OECD released this report presenting the first international comparison of levels of social protection for long-term care (LTC) in 14 OECD countries. Focusing on five scenarios with different LTC needs and services, it quantifies the cost of care; the level of coverage by social protection systems and out-of-pocket costs; and the affordability of these costs.
  • Europe - BLOCKS: tools and methodologies to assess integrated care in Europe
    Released by the EU Expert Group on Health Systems Performance Assessment, this report summarizes tools and methodologies to assess integrated care in Europe. It discusses interrelated system levers for the effective design and implementation of integrated care frameworks that relate to politics, governance, stakeholder engagement, organizational change, leadership, workforce education and training, patient empowerment, infrastructure, financing, monitoring and evaluation.
  • International - The Effects of Pay-for-Performance Programs on Health, Health Care Use, and Processes of Care: A Systematic Review
    Updating a prior review of the effects of pay-for-performance (P4P) programs on processes of care and patient outcomes in ambulatory and inpatient settings, this systematic review of 69 studies finds low-strength evidence suggesting that P4P programs in ambulatory settings may improve process-of-care outcomes over the short term. Many of the positive studies were conducted in the UK, where incentives were larger than in the US.
  • International - Measuring, Reporting, and Rewarding Quality of Care in 5 Nations: 5 Policy Levers to Enhance Hospital Quality Accountability
    This study deals with accountability for the quality of hospital care in England, Germany, the Netherlands, Sweden and the US. It identifies five levers to enhance accountability: a central role for standards and incentives; a balance in system centralization to enable national comparisons and promote local innovation; a focus on outcomes transparency; the engagement of providers as proponents; and reporting that focuses on hospitals to ensure comparability and patient choice.
  • UK - Delivering an outcomes-based NHS: creating the right conditions
    This paper from the CEO of Britain’s Capitated Outcomes Based Incentivized Care (COBIC) describes the development of an outcomes-centred approach in the UK National Health Service (NHS). It calls for reforms to incentives, infrastructure and service delivery. The paper defines a framework to look at outcomes domains, goals and indicators, and includes case studies.
  • Germany - Causes of regional variation in healthcare utilization in Germany
    Healthcare utilization varies widely between regions in Germany. This study examines patient migration to see how much of the variation in German ambulatory care use can be attributed to demand and supply factors. Based on administrative data, the authors find that regional variation is overwhelmingly explained by patient characteristics. These results contrast with previous findings for other European countries.
  • International - Cyclical VS Structural Effects on Health Care Expenditure Trends in OECD Countries
    This paper explores common trends in the growth rate of health care expenditure since 1996 in a set of 22 countries of the Organisation for Economic Co-operation and Development (OECD). Authors conclude that structural changes in publicly financed health care have constrained the growth of care volumes (especially) and prices leading to a marked reduction in health care expenditure growth rates, beyond what could be expected based on cyclical economic fluctuations.
  • UK - Improving Patient Access to Care: Performance Incentives and Competition in Healthcare Markets
    This working paper published by the Cambridge Judge Business School looks at performance-based compensation used to induce competition on quality and efficiency among healthcare providers contracted by government. The authors show that the joint effect of incentives and competition depends on two factors: 1) the aggressiveness of patient access targets that the payer imposes on providers, and 2) patient sensitivity to the level of access to care.
  • UK - Saving STPs: achieving meaningful health and social care reform
    This report, from the think tank Reform, looks at the progress of sustainability and transformation plans (STPs) in England. They have been developed in 44 jurisdictions to break down barriers between different levels of health and social service on a local basis. Interviews with experts across the system reveal some progress, especially in places that already had integration efforts in place, and raise issues that contribute to difficulties.
  • The Netherlands - The Dutch Healthcare System in International Perspective
    This article by a Dutch academic discusses aspects of the Netherlands' healthcare system of managed competition from an economic perspective that highlights both the system’s merits and the major challenges posed by its adoption. The article goes on to compare the outcomes achieved with those of different countries and suggest improvements to the Dutch system.
  • Europe - Costs of unsafe care and costeffectiveness of patient safety programmes
    This European Union (EU) study investigates the costs of unsafe care and the cost-effectiveness of patient safety programs. It finds that up to 17% of EU patients experience adverse events, up to half of which are preventable, at a cost of €21 billion. Calculating the return on investment for two safety programs suggests EU-wide savings of €300 million for a program to reduce adverse events and €6 billion for an electronic medication ordering system.
  • Canada - CHT Conundrum. Ontario Case Study
    Ontario has yet to agree to decreases in the Canada Health Transfer (CHT) proposed by the federal government. As Ontario’s healthcare costs are expected to rise at a pace well above the previously agreed CHT, the health transfer will fall as a share of provincial expenditures even if it is not cut as anticipated. This paper urges a quick return to the negotiating table to resolve the issue.
  • International - A systematic review of experiences of advanced practice nursing in general practice
    In an effort to understand why advanced practice nurses (APNs) struggle to gain acceptance within healthcare, this Australian systematic review of 20 studies looks at the experience of patients and general practitioners (GPs) with APNs. It finds that GPs and patients continue to have concerns around responsibility, trust and accountability, and that GPs have particular trouble with a lack of clarity around APN scope of practice.
  • UK - Outcome-focused integrated care: lessons from experience
    Published by Britain’s Institute of Public Care (IPC), which runs programs to support National Health Service (NHS) organizations in health system transformation, this study examines structure and process requirements for delivering integrated care. It draws on IPCs experience with both operational design and support for cultural and organisational change.  
  • Canada - Integrated Funding: Connecting the Silos for the Healthcare We Need
    According to this article from the C.D. Howe Institute, healthcare delivery silos are impeding Canada’s ability to adapt to changing demands. The article points to experiences in the US and Europe with integrated payment models that distribute funding envelopes across providers. The authors consider this the best way to reduce healthcare costs and increase efficiency and effectiveness.
  • International - Tackling Wasteful Spending on Health
    Produced by the OECD, this report reviews strategies put in place by the 34 OECD member countries to limit ineffective healthcare spending and waste. Preventable clinical errors and low-value care are discussed, as are ways to obtain lower prices for medical goods. The report examines different countries' attempts to contain administrative costs and reduce errors.
  • International - Caring For Quality in Health. Lessons Learnt from 15 Reviews of Health Care Quality
    Between 2012 and 2016, the OECD conducted a series of reviews looking at policies and institutions design to measure and improve healthcare quality in 15 OECD countries, primarily in Europe. The findings presented in this final synthesis report identify common challenges, responses, and leading edge practices to delivering value for money in health care.
  • International - The Effects of Pay-for-Performance Programs on Health, Health Care Use, and Processes of Care: A Systematic Review
    This systematic review of 69 studies examines the effects of pay-for-performance (P4P) programs targeted at the physician, group, managerial, or institutional level on process-of-care and patient outcomes in ambulatory and inpatient settings. It finds that P4P programs may be associated with improved processes of care in ambulatory settings, but consistently positive associations with improved health outcomes have not been demonstrated in any setting.
  • International - Community Hospitals in Selected High Income Countries: A Scoping Review of Approaches and Models
    Seeking to understand the nature and scope of service provision in community hospitals, this UK review examined 75 studies from 10 high-income countries. It found that most community hospitals provide a diverse range of services catering to local needs, and that they collaborate with other local health care organizations on co-location of services, shared primary care workforces, and access to specialists.
  • International - Strategizing national health in the 21st century: a handbook
    Released by the WHO, this handbook is designed as a resource providing up-to-date and practical guidance on national health planning. It establishes a set of best practices to support strategic plans for health and represents the wealth of experience accumulated by the WHO on national health policies, strategies and plans.
  • Canada - Gainsharing and shared savings strategies in the healthcare setting: Evidence for effectiveness
    Alberta Health Services (AHS) is exploring ways to leverage resources with the aim of improving outcomes and value for money. One way to achieve this is to incentivize and reward innovation and quality improvement using gainsharing or shared savings strategies. This internal report investigates evidence for the effectiveness of these strategies. It summarizes 25 facilitators of gainsharing within the AHS, along with 12 barriers to its implementation.
  • International - Building a Framework. The makings of a lean health care transformation
    Written by a US hospital administrator, this article describes a framework for successfully instituting Lean management techniques in hospitals, arguing that the sector has too often applied Lean tools without the behaviors and principles required for improvements. The article discusses the roles of the "model cell" (the incubator within the organization for Lean techniques); the central improvement office; and management and administrative systems.
  • Europe – Cost-Containment Policies in Hospital Expenditure in the European Union
    This European Union study suggests that the reorganization and rationalization of care is a major factor in hospital cost containment, especially in institutions with high bed densities. It notes the difficulty of gauging the impact of tools to improve performance via structural changes.
  • Canada - Breadth vs. depth: How to start deploying the daily management system for your lean transformation
    The Lean Daily Management System (LDMS) addresses the management of daily operations during continuous improvement at the process level. This paper proposes a framework for healthcare organizations deploying an LDMS model. It examines whether to deploy LDMS in one area at a time or introduce a simplified version across the organization. Field research was conducted at three hospitals to test different deployment strategies.
  • International - How OECD health systems define the range of good and services to be financed collectively
    Universal health coverage has been achieved in nearly all the 35 countries of the OECD. This paper describes how countries delineate the range of benefits covered, including the role of health technology assessment and criteria informing the decision-making process. The paper also looks at the boundaries of healthcare coverage and services for which coverage varies widely.
  • Europe - Joint Report on Health Care and Long-Term Care Systems & Fiscal Sustainability
    Prepared by the European Union (EU) Directorate for Economic and Financial Affairs, this report investigates policy challenges for the healthcare and long-term care sectors within the 28 member countries of the EU. It examines options on how to contain spending pressures through efficiency gains to ensure fiscally sustainable access to quality services.
  • Canada - Triple Aim in Canada: developing capacity to lead to better health, care and cost
    Many health systems strive for Triple Aim — better population health, improved patient care, and lower costs. This paper describes the participation of nine Canadian teams in an international Triple Aim improvement community offering support for design, implementation, assessment and sustainability through a program of webinars and activities. An evaluation of the Canadian cohort examines their progress in building Triple Aim infrastructure across healthcare settings.
  • International - How to do better health reform: a snapshot of change and improvement initiatives in the health systems of 30 countries
    This article discusses a book entitled "Healthcare Reform, Quality and Safety: Perspectives, Participants, Partnerships and Prospects in 30 Countries" that analyses the impact of reform initiatives on the quality and safety of care in low, middle, and high-income countries. Reforms in less well-off countries include boosting equity, providing infrastructure, and reducing mortality. Richer countries largely focus on developing new information technology systems and innovative funding models.  
  • UK - New care models. Emerging innovations in governance and organisational form
    Prepared by The King's Fund for the National Health Service (NHS), this report describes two new care models essential to current NHS strategy: integrated primary and acute care systems (PACS), and multispecialty community providers (MCPs). The report identifies fiscal and care benefits.  
  • Canada - Comparing Performance of Universal Health Care Countries, 2016
    Canada spends more on health care than almost every other comparable country with universal care finds a new study released by the Fraser Institute. The study compares 28 universal health-care systems in developed countries, spotlighting several key areas including cost, use of resources, access to care and treatment, clinical performance and quality, and the health status of patients.
  • UK - Integrated primary and acute care systems (PACS) - Describing the care model and the business model
    Published by the National Health Service (NHS) in England, this framework document explains two new care models considered essential to NHS strategy going forward: integrated primary and acute care systems (PACS), and multispecialty community providers (MCPs). Using lessons from PACS and MCP pilot projects, the document supports local health and care systems planning to implement the models and describes benefits to care and decreased costs.
  • Europe - Scaling up projects and initiatives for better health: from concepts to practice
    Scaling up means expanding or replicating innovative pilot or small-scale projects to reach more people and broaden an intervention’s effectiveness. Using a literature review and results from a survey of policymakers and experts in 10 European countries, this WHO booklet and toolkit addresses the practical challenges of public and private scaling-up activities within national health systems.
  • Canada - Economic arguments for shifting health dollars upstream
    Researchers have offered evidence that Canada’s health sector could serve citizens better at less cost if more attention was paid to improving living and working conditions across society. This paper analyzes drivers of Canadian health funding and spending while making an economic argument explicitly linking healthcare outcomes and costs with social determinants, structural social power relations, and current government socioeconomic policies.
  • UK - Fiscal sustainability and public spending on health
    This paper examines the determinants of health spending in the UK and implications for spending projections. It finds that income effects are a more important driver of health spending than demographic change, as are cost pressures arising from innovation in health technology.
  • Canada - Canada's International Health System Performance Over 50 years: Examining Potential Years of Life Lost
    This report and accompanying web tool compare Canada's international performance in premature mortality — measured by potential years of life lost (PYLL) — with the performance of 17 other high-income countries in the Organisation for Economic Co-operation and Development (OECD) from 1960 to 2010. The report examines how Canada performed overall on PYLL, how Canadian men and women performed in relation to men and women internationally and how Canada performed on 4 specific causes of premature mortality (cancer, heart disease, stroke, and deaths due to external causes).
  • Canada - Less Ottawa, More Province: How Decentralization is Key to Health Care Reform
    Based on Canada’s experience with welfare reform, this paper by the Fraser Institute recommends the devolution of healthcare decision-making powers to the provinces, with the federal government permitting each province maximum flexibility (within a portable and universal system) to provide and regulate healthcare provision as they see fit.
  • UK - Can pay for performance improve the quality of primary care?
    In 2004, the UK National Health Service (NHS) introduced the world’s largest healthcare related pay-for-performance scheme in primary care: the Quality and Outcomes Framework (QOF). Primary care doctors were paid up to 25% more if they met a complex set of clinical and organizational indicators. This article explores what other countries can learn today from the UK’s experience with the QOF.
  • Canada - Learning from Kaiser Permanente: Integrated systems and healthcare improvement in Canada
    Written by a UK academic for the Canadian Foundation for Healthcare Improvement, this paper compares two distinctive approaches to health service provision: a US non-profit insurance and managed care system, and two provincial tax-funded, single insurer systems in Ontario and Saskatchewan. The report finds that the US system, Kaiser Permanente, invested heavily in an integrated clinical system that holds many lessons for Canadian systems.
  • USA - Health System Performance for the High-Need Patient: A Look at Access to Care and Patient Care Experiences
    This study analyzes data from the 2009–2011 Medical Expenditure Panel Survey to compare the healthcare experiences of high-need adults with those of other adults. The study finds that adults with three or more chronic diseases reported unmet medical needs most often and were less likely to experience good patient–provider communication. Privately insured high-need adults reported the greatest difficulties in having their needs met.
  • USA - Improving the Health Care System: Seven State Strategies
    State legislatures play an important role in cutting healthcare waste and improving health systems. This briefing note from the National Conference of State Legislators (NCSL) describes healthcare improvement strategies showing results in Connecticut, Hawaii, Massachusetts, Minnesota, New Hampshire, Rhode Island and Vermont. The state strategies highlight new payment models, patient-centred integrated care, reliance on data, and investments in prevention and safety.
  • Canada - Performance of an integrated network model. Evaluation of the first 4 years
    Conducted by Université de Montréal researchers, this study evaluated changes in accessibility, care experiences, and quality-of-care indicators after a Québec clinic moved to a fully integrated network model. Increases in accessibility were seen after the transition, while improvements in biologic data suggested better quality of care. Patient satisfaction remained high throughout the four-year study.
  • Canada - Hold the Applause: Why Provincial Restraint on Healthcare Spending Might Not Last
    According to this report by the CD Howe Institute, the recent downward bending of provincial healthcare cost curves across Canada (an average 0.6% drop in 2015) will likely be temporary due to rising drug cost pressures and an inability to maintain large decreases in capital spending. The authors recommend that the federal government ensure provincial health transfers never fall below 3% annually.
  • Canada - Is the Budget Balance Fragile or Robust? Quebec Faces Health Funding Challenges
    The Institut du Quebec produced this paper looking at whether the province's newly balanced budget can withstand health spending increases. It finds Quebec now has enough financial leeway to increase health spending by 4.2% a year. If the economy slows substantially, a balanced budget could be preserved if the federal government reverted to 6% annual growth in the Canada Health Transfer.
  • International - Waiting time policies in the health sector
    Examining wait time policies in the 34 OECD countries, this study compares policies in the UK with those in Scandinavia, Portugal, the Netherlands and New Zealand. It discusses the prioritization policies of the UK National Health Service (NHS) and assesses inequalities in waiting times by socioeconomic status across the OECD.
  • UK - Towards a new age: The future of the UK welfare state
    Published by the International Longevity Centre (ILC) and available online, this 170-page book collects essays by multiple authors on the effects of population aging on Britain’s welfare state. The book considers the societal challenges posed by demographic change and proposes health, pension, housing, and labour market reforms to preserve welfare state policies and encourage social participation by older Britons.
  • Canada - The Naylor Report and Health Policy: Canada Needs a New Model
    The federal government should recognize the limited success of past attempts to achieve healthcare reform with conditional transfers to the provinces and instead focus more on independent initiatives, according to a new C.D. Howe Institute report. In “The Naylor Report and Health Policy: Canada Needs a New Model,” authors Åke Blomqvist and Colin Busby suggest a variety of initiatives including the promotion of better information technology dissemination to providers and patients, and more systematic cost-effectiveness evaluations of new drugs and devices.
  • International - An International Comparative Study of Financing Healthcare: The Case of Eight Developed Countries in 1990s- 2000s
    In this discussion paper from the Institute for Economic Studies at Keio University in Japan, country-level health care expenditures in countries with social insurance programs (Japan, the Netherlands and France) and in countries with taxation models (the UK, Sweden, Denmark and Norway) are compared according to financial structures. It finds that healthcare expenditures have increased in centralized countries that have an authority to set insurance premiums or tax rates, regardless of population aging.
  • Europe - Priorities for health systems strengthening in the WHO European Region
    In this issue, the European Observatory on Health Systems and Policies explores how Member States are strengthening their health systems. Articles look at priorities for strengthening people-centred health systems; moving towards universal health coverage; enhancing the health workforce; ensuring equitable access to cost-effective medicines and technology; and improving health information systems.
  • Europe - Typology of health policy reforms and framework for evaluating reform effects
    This report from the European Commission's Expert Panel on Effective Ways of Investing in Health develops a typology of reforms that can be used to assess the impact and progress on areas such as coverage, equity, efficiency, quality and sustainability.
  • International - Health care coverage in OECD countries in 2012
    This paper describes health coverage in the 34 OECD countries. It includes information on health coverage, benefits, cost-sharing requirements and voluntary health insurance. Combining qualitative information collected through a survey of OECD countries, and spending data collected through health accounts for 2012, the paper provides valuable, timely information on OECD healthcare coverage.
  • Europe - Voluntary health insurance in Europe: country experience
    Published by the WHO, this 160-page book contains short, structured profiles of markets for voluntary health insurance (VHI) in 34 European countries. Each profile, written by local experts, identifies gaps in publicly financed health coverage, describes the role VHI plays, outlines how the market for VHI operates, summarizes public policy towards VHI, and highlights national debates and challenges.
  • International - Are better health outcomes related to social expenditure? A cross-national empirical analysis of social expenditure and population health measures
    Studies have shown that social spending and the ratio of social to health spending are associated with better health outcomes. This paper builds on this finding by incorporating other factors — social capital and income inequality — into its assessment at the cross-national level. It finds that public social expenditure by government seems to have a particularly strong relationship with population health outcomes.
  • International - Ethical priority setting for universal health coverage: challenges in deciding upon fair distribution of health services
    Priority setting is inevitable on any path towards universal health coverage as all countries experience a gap between their population’s health needs and what is economically feasible for government to provide. This Norwegian commentary asks if priority setting can ever be fair and ethically acceptable, and sets three criteria for governments: cost-effectiveness, giving priority to the worse-off, and financial risk protection.
  • France - Payment for performance in public health. Continual improvement on quality and the pertinence of care. 4-year assessment
    Four years into its implementation, the results of the payment for performance program in France known as ROSP shows the practice to be a change lever among more than 110,000 eligible private physicians. Between 2011 and 2015, it encouraged improvements in the management of patients with chronic diseases and more relevant and effective prescriptions that help to control health spending; furthermore, the practice prompted a modernization of medical practices for the benefit of patients.
  • Germany - The Health Care Strengthening Act: The next level of integrated care in Germany
    Although Germany has traditionally followed a decentralized approach to healthcare services, the government has now introduced legislation to foster the integration of healthcare services. This article describes the change in policy and the annual innovation fund of €300 million ($440 million Cdn) that has been established to start up integrated care programs.
  • Canada - Primary Care in Ontario, Canada: New Proposals after 15 Years of Reform
    Ontario has led the way in Canada in implementing innovative primary care practice models, but funding constraints have led to increased conflict with physicians. In response, Ontario’s government is now considering more changes to primary care governance. This article discusses preliminary policy proposals suggested by a provincial primary care advisory committee.
  • Canada - Economic arguments for shifting health dollars upstream
    Economists have long provided evidence that Canada’s health sector would work better at lower cost if more funds were spent on improvements to Canadians’ living and working conditions. This paper advocates a re-invigoration of this approach and reviews health system spending and arguments for moving dollars upstream, especially in the areas of early child development and food security.  
  • Canada - Impacts of Québec primary healthcare reforms on patients' experience of care, unmet needs, and use of services
    Québec’s healthcare reforms in the early 2000s involved primary care reorganization. Based on surveys conducted in two regions of the province in 2005 and 2010, this study examines how the new organization impacted patients’ care experience, use of services, and unmet needs. Results showed slight improvements in care accessibility but no impact on continuity, care outcomes, service use and unmet needs.
  • Canada - Funding Canadian Health Care in 2035: Strategic Foresight Scenarios
    In October 2015, the Conference Board invited a broad range of Canadian health care stakeholders to participate in a full-day workshop entitled “How will health care in Canada be funded in 2035?” The goal was to develop a number of plausible scenarios outlining how the funding of health care could evolve. This report presents four very different, plausible worlds that Canadians could face in the future when it comes to healthcare funding and the implications that need to be considered.
  • Belgium - Organisation and Payment of Emergency Care Services in Belgium: Current Situation and Options for Reform
    The report explores the strengths, limitations and future challenges and recommends strategies for a more efficient organisation and payment system of emergency departments while access towards high-quality services is maintained.
  • International - Implementation Processes and Pay for Performance in Healthcare: A Systematic Review
    Pay-for-performance (P4P) programs have been implemented to improve quality in numerous health systems. This systematic review examined 41 international studies to better understand implementation factors affecting the effectiveness of P4P. It found limited evidence from which to draw firm conclusions, but suggests that P4P programs should align with organizational priorities and undergo regular evaluation.
  • UK - United Kingdom: Health system review. Health Systems in Transition, 2015
    Conducted by the WHO, this analysis of the UK health system looks at the autonomous branches of the National Health Service (NHS) in the UK’s four parts (England, Northern Ireland, Scotland and Wales). The review notes that all four NHS branches function well compared to international peers and continue to demonstrate improvements in major health indicators despite increased financial constraint.
  • Canada - Transformation through Value and Innovation: Revitalizing Health Care in Ontario
    Produced by the Ontario Chamber of Commerce (OCC), this report calls for healthcare reform in the province that preserves the publically funded single-payer model but increasingly incorporates the private sector as a productive partner. The report includes three case studies of collaborations by Ontario’s public and private sector to improve healthcare value and innovation.
  • Europe - Person-centred care in Europe: a cross-country comparison of health system performance, strategies and structures
    Published by the Picker Institute, an international charity based in England, this policy briefing compares patient or person-centred care within healthcare systems in the UK, Germany, Italy, Spain and the Netherlands. The briefing considers health system performance, strategies and structures, along with the cost-effectiveness of national person-centred care schemes.
  • Canada - Rolling-out Lean in the Saskatchewan Health Care System: Politics Derailing Policy
    This paper examines the recent Lean management reform of Saskatchewan’s provincial healthcare system. Lean focuses on continuous improvement, employee engagement, and the elimination of waste. The paper says Saskatchewan’s reforms appear to have been derailed as key actors, and the public have challenged the goals and process of Lean methodology, as well as its costs.
  • Australia - Australian Health Care Reform: Challenges, Opportunities and the Role of PHNs
    Australia’s public healthcare system is currently undergoing reforms to introduce Primary Health Networks (PHNs) and widespread use of electronic health records. The reforms will also extend mental health services and change key health system funding measures. This paper explores the reform challenges facing Australia’s healthcare system and examines opportunities related to the introduction of PHNs.
  • International - Interprofessional teamwork innovations for primary health care practices and practitioners: evidence from a comparison of reform in three countries
    Investigating primary care interprofessional teamwork innovations in Australia, Canada and the US, this Australian review examined 12 studies to assess the impact and local context of reforms. Variations were associated with contextual factors such as the size, power dynamics, leadership, and physical environment of the practice. Unintended consequences included conflict between medical and nonmedical professional groups.
  • Canada - Integrating Long-Term Care into a Community-Based Continuum. Shifting from “Beds” to “Places”
    The authors of this IRPP study argue that if more community support were available, the tipping point at which patients with greater care needs require residential long-term care would be higher, and people would be able to stay at home longer. Drawing on research in Ontario and overseas, the authors examine some promising community--based rural and urban initiatives. Through the lens of neo-institutional political theory, they analyze the hurdles encountered in attempting to scale up or replicate such initiatives.
  • UK - OECD reviews of health care quality: United Kingdom 2016
    This report by the OECD looks at healthcare quality in the UK’s four regions: England, Scotland, Wales and Northern Ireland. It says the four health systems need to publish more disaggregated quality and outcomes data, and balance top-down approaches to quality management with bottom-up approaches to quality improvement.
  • Europe - Healthcare privatisation in Europe. Mapping reforms
    Privatisation de la santé en Europe. Un outil de classification des réformes This working paper prepared by researchers from the Centre d'économie de l'Université Paris Nord analyzes the privatization of healthcare that has occurred in many European countries over the past few decades. They characterized this privatization according to two criteria: the scope (financing and delivery of care) and the 'external' or 'internal' nature of privatization. The authors then empirically analyze privatization in the health systems of 14 European countries since 1980 and present a mapping of the privatization process.
  • Europe - Using institutional theory to analyse hospital responses to external demands for finance and quality in five European countries
    Using institutional theory and an analysis of healthcare quality practices in 10 hospitals in five European countries, this British paper explores pressures to improve quality and constrain spending. How hospitals responded to these challenges was dependent on managerial competence and stability, and the coherence of demands from external institutions.
  • International - Priority Setting for Universal Health Coverage
    This special issue of Health Systems and Reform presents articles prepared for a conference held in Bangkok in January 2016 on the theme of priority setting for universal health coverage. The issue features commentaries from top global health leaders, articles on the challenges of prioritization and remarks by World Bank representatives on priorities for universal health coverage.
  • Australia - The new Australian Primary Health Networks: how will they integrate public health and primary care?
    In 2015, Australia established 31 Primary Health Networks (PHNs) to improve care coordination and effectiveness, particularly in rural and remote areas and for populations at high risk. This study by a trio of researchers contrasts their different perspectives on how the new PHNs can help to integrate public health into the Australian primary healthcare landscape.
  • Europe - 2015 Euro Health Consumer Index
    The Euro Health Consumer Index 2015 ranks consumer satisfaction with healthcare systems in 35 European countries. Its rankings show the Netherlands as the country with the best healthcare system, followed by Switzerland. The Index also indicates that survival rates of heart disease, stroke, and cancer continue to increase.
  • International - International profiles of health care systems 2015
    This publication presents overviews of the health care systems of Australia, Canada, China, Denmark, England, France, Germany, India, Israel, Italy, Japan, the Netherlands, New Zealand, Norway, Singapore, Sweden, Switzerland, and the United States. Each overview covers health insurance, public and private financing, health system organization and governance, health care quality and coordination, disparities, efficiency and integration, use of information technology and evidence-based practice, cost containment, and recent reforms and innovations.
  • Canada - A 3-year study of high-cost users of health care
    This study presents a 2009-2011 retrospective analysis of Ontario residents. It identifies the clinical diagnoses, demographic characteristics and costs of high-cost users of healthcare (users with the highest 5% of costs). Diagnoses included chronic diseases, infections, and palliative care. Most spending among high-cost users was for institutional care; costs were far more concentrated among children than older adults.
  • Canada - Canadian governments must rethink healthcare on five areas of national priority, according to a new report from the C.D. Howe Institute
    In “Challenging Vested Interests: National Priorities for Healthcare,” authors Åke Blomqvist and Colin Busby find that compared to the healthcare systems of a large group of peers, Canadian systems do not produce enough high-quality care for the money spent. The authors outline five healthcare policy priorities for 2016: 1. Policies to Improve Value for Money, 2. Gaps in Public and Private Coverage, 3. The Canada Health Transfer – Hold the Line and Tweak, 4. A New Health Accord, and 5. Direct Federal Health Programs
  • International - Spending cuts on health care in countries badly affected by the economic crisis impede access to care
    This report, published by INSEE in France, examines the impact of the economic crisis begun in 2008, which caused a reversal in health spending trends that, in the 30 years before the crisis, grew fairly consistently in most European countries. The report finds that in some countries, measures implemented after the crisis have reduced access to care, and especially to medicines. Although life expectancy has not declined, life expectancy in good health has declined in Greece and Italy.
  • UK - Cost-effectiveness thresholds in health care: a bookshelf guide to their meaning and use
    Experts in the UK disagree about the meaning and role of cost-effectiveness thresholds in British health policy decision-making. This article dissects the main issues and highlights 16 key points. It says thresholds approached from the supply side (not the demand side) are preferable in deciding which interventions should be added to or subtracted from public insurance packages.
  • Canada - Mapping the Journey—Success and Failure with Lean
    Lean is an organizational management approach that supports the concept of continuous improvement. This briefing on the use of Lean in Canadian health care describes the tools, systems and principles involved, and outlines the challenges and rewards these brings to healthcare organizations. Examples from the recent Lean reorganization of the British Columbia Provincial Health Services Authority (PHSA) are highlighted.
  • International - Health in 2015: from MDGs to SDGs
    This WHO report identifies the key drivers of progress in health under the United Nations Millennium Development Goals (MDGs). It lays out actions that countries and the international community should prioritize to achieve the new Sustainable Development Goals (SDGs), which come into effect on 1 January 2016.
  • International - Systematic review of integrated models of health care delivered at the primary–secondary interface: how effective is it and what determines effectiveness?
    Conducted in Australia, this review of 10 studies identifies characteristics of integrated primary-secondary care models that help deliver favourable clinical outcomes. Six common elements are identified: interdisciplinary teamwork, information exchange, shared guidelines, training, acceptability for patients, and viable funding. The authors note that integrated primary-secondary care’s actual impact on clinical outcomes is limited compared to usual care.
  • Canada - Comparison of Family Health Teams to Other Primary Care Models, 2004/05 to 2011/12
    Produced by the Institute for Clinical Evaluative Sciences (ICES), this longitudinal analysis fills a longstanding knowledge gap by comparing outcomes of Family Health Team patients in relation to other Ontario primary care models over time. The report has been released in tandem with a paper addressing population variability in Ontario Community Health Centre (CHC) data.
  • USA - Intentional whole health system redesign: Southcentral Foundation’s ‘Nuka’ system of care
    This article looks at Alaska’s Southcentral Foundation, regarded as one of the world’s most successful examples of health system redesign. State-funded, run by Alaskan Natives, and responsible for the health care of Alaska’s indigenous peoples, Southcentral drastically improved its health services and outcomes by integrating service delivery and instituting a culturally-responsive system of care. The article considers lessons learned and analyzes key messages.
  • Europe - Healthcare Reform in Italy and Spain: Do these tax-financed, decentralised systems facilitate better reform implementation than in the NHS?
    Like Britain’s National Health Service (NHS), Italy and Spain have tax-financed and decentralized healthcare systems and have recently undergone reforms prompted by austerity. This UK report investigates the effects of each country’s reforms on healthcare outcomes, primary care, and core values. It finds that health outcomes are poorer in the UK and that primary health care in Italy and Spain remains more efficient, equitable and decentralized.
  • Canada - Policy Capacity for Health System Reform
    This review analyzes dimensions of policy capacity that support effective policy making in health care. Examining the skills, competencies, and conditions required for productive policy results, the review notes that policy making is a social exchange process that requires organizational support for successful development.
  • International - Health at a glance 2015
    This new edition of Health at a Glance presents the most recent comparable data on the performance of health systems in OECD countries and, where possible, partner countries. As always, it presents indicators of health and health system performance and focuses on the pharmaceutical sector, health workforce migration and the quality of health care.
  • Europe - Promoting Health, Preventing Disease: The economic case
    Available for download, this book by British and French authors provides an economic perspective on health promotion and chronic disease prevention, and gives a rationale for assessing the economic case for action. It provides a review of the international evidence base for public health interventions that addresses effectiveness, implementation costs, impacts on health expenditures, and wider economic consequences.
  • Canada – Measuring Outcomes in the Canadian Health Sector: Driving Better Value from Healthcare
    While Canada has a well-established tradition of transparency and accountability for health-system performance comparisons, few measures of outcomes are reported, according to a new report from the C.D. Howe Institute. In “Measuring Outcomes in the Canadian Health Sector: Driving Better Value from Healthcare,” authors Jeremy Veillard, Omid Fekri, Irfan Dhalla, and Niek Klazinga examine the state of outcomes measurement in Canada, and offer recommendations so that the generation of better information on health system outcomes can help achieve greater value in the health sector.
  • Europe - A cost/benefit analysis of self-care systems in the European Union
    This European Union study explores the added value of self-care systems in Europe and assesses their economic and societal impacts. It provides evidence of the added value of self-care for five minor ailments (athlete’s foot, cold, cough, heartburn, urinary tract infection), analyzes costs and savings, and develops a strategy to disseminate benefits and best practices.
  • Canada - Adding it all up: A value-based allocation process for child and youth mental health services
    Focused on Ontario, this report examines ways to efficiently allocate provincial resources for child and youth mental health services. It recommends a process whereby the Ontario Ministry of Children and Youth Services (MCYS) and its agencies clarify the value and cost of services when determining allocations. The process would involve data collection, determination of service value, and collaborative planning.
  • Australia - An analysis of policy levers used to implement mental health reform in Australia 1992-2012
    Australia’s government reformed mental health services four times between 1992 and 2012. This study explores how the reforms were implemented using five policy levers (organization, regulation, community education, finance and payment). It finds that the use of levers changed over time, moving from a prescriptive use of regulation to the monitoring of service standards and consumer outcomes.
  • International - The 2015 Quality of Death Index. Ranking palliative care across the world
    The 2015 Quality of Death Index, a measure of the quality of palliative care in 80 countries, shows that income levels are a strong indicator of the availability and quality of palliative care, with wealthy countries clustered at the top. The UK, Australia and New Zealand rank first, second and third, while Canada is in 11th place.
  • International - Long-term care (LTC) protection for older persons: A review of coverage deficits in 46 countries
    Published by the International Labour Organization (ILO), this report examines long-term care (LTC) services in 46 developing and developed countries that, together, make up 80% of the world’s population. The report provides data on gaps in access, coverage deficits, and the impact of insufficient funding. It calls for recognizing LTC as a right, and making it a priority in national policy agendas.
  • Europe - Out-of-pocket payments in healthcare systems in the European Union
    Analyzing the extent to which hospital care in 25 European Union (EU) countries is financed by out-of-pocket payments, this report relies on national and EU data to examine direct payment, cost sharing, and indirect payment schemes. A majority of the countries under study utilize forms of cost sharing, but different hospital financing strategies are also evident.
  • International – World report on ageing and health
    With advances in medicine helping more people to live longer lives, the number of people over the age of 60 is expected to double by 2050 and will require radical societal change, according to a new report released by the World Health Organization. The Report highlights 3 key areas for action which will require a fundamental shift in the way society thinks about ageing and older people.
  • International - Universal health coverage programs that cover one-third of the world are transforming care for the poorest and most vulnerable: new World Bank Group report
    This report from the World Bank Group was released at the United Nations General Assembly on September 25, 2015. It shows that more countries around the world are rolling out universal health coverage programs designed to expand access to health care and reduce the number of people impoverished by paying for the health care they need. The report looks at how policy makers in 24 countries are tackling five key challenges: covering people, expanding benefits, managing money, improving the supply of health care services and strengthening accountability.
  • International - Healthcare costs unsustainable in advanced economies without reform
    The OECD finds in this report that most OECD countries regularly go over budget on health care. It cautions that funding future medical advances will be difficult without major reforms that will require health and finance ministries to work together. The OECD expects spending to increase from an average 6% of GDP today to 9% of GDP by 2030.
  • International - Emergency Care Services: Trends, Drivers and Interventions to Manage the Demand
    Emergency departments (EDs) often face high demand for their services. This report from the OECD summarizes trends in the volume of ED visits across 21 OECD countries. It describes the main drivers of visits, paying attention to both demand and supply side determinants. National approaches to improving emergency resources are presented.
  • UK - Seven Day Services: An Evidence Base of Enablers for Transformation
    The National Health Service (NHS) Seven Day Services Team leads a service improvement program across England to support access to health care every day of the week. This Team document shares findings from 42 interviews at NHS providers working towards seven-day service. Key enablers identified include delivery mechanisms, systems alignment, distributed leadership, and baseline and ongoing measurement.
  • France - Theoretical basis for health system performance assessment
    This article proposes a theoretical framework for the concept of performance and performance assessment in France’s health sector. The authors review influential theories on the application of performance assessment.
  • Europe - Efficiency estimates of health care systems in the EU
    This paper estimates the relative efficiency of European Union (EU) healthcare systems. Results show that average EU life expectancy could be increased by 1.8 years if lower performing systems moved to the highest efficiency levels. Belgium, Cyprus, Spain, France, Luxembourg, Sweden and the Netherlands consistently score among the top seven performers.
  • USA - Redefining Health Care Systems
    Published by the RAND Corporation, this downloadable 144-page book discusses health services research over the past 50 years and how this research base can stimulate innovation to make patient-centred healthcare systems safer, more efficient, and cost-effective in their responses to increasingly diverse communities. The role physicians can play as thought leaders is emphasized.
  • UK - Integration and continuity of primary care: polyclinics and alternatives - a patient-centred analysis of how organisation constrains care co-ordination
    An aging population, specialized clinical services, and diverse provider governance all make healthcare coordination difficult in the UK. This research paper examines how organizational integration impacts the coordination of primary care and concludes that integration seems more likely to develop continuity of care than networks that divide hospitals, general practices and community health services.
  • UK - A guide to quality improvement methods
    Developed by the Healthcare Quality Improvement Partnership (HQIP), this guide introduces 12 quality-improvement methods based on a review of the international literature. It describes when and how the methods should be used and presents case examples and tools to assist implementation. Methods include clinical audits, performance benchmarking, and process mapping.
  • Canada - Unleashing Innovation: Excellent Healthcare for Canada Report of the Advisory Panel on Healthcare Innovation
    This panel, chaired by Dr. David Naylor for Health Canada, undertook wide-ranging consultations and commissioned research in order to identify the five most promising areas for innovation in Canadian healthcare to be acted upon by the federal government. Top among them is patient engagement and empowerment, with system integration, technological transformation, better procurement and regulation also found to be key to breaking the gridlock. The report examines how federal institutions can be restructured to support the spread of innovative practices.
  • Europe - Practice conditions of family physicians in 5 European countries
    In response to the passage, over the last several years, of regulations intended to organize the supply of general practitioners in France, the Observatoire national de la démographie des professions de santé undertook this study on the practice conditions of family doctors in France. The study is accompanied by a publication of case studies from different countries: Germany, Belgium, Spain, Netherlands and United Kingdom.
  • Canada - Consolidating mental health services in Québec: the 2005-2010 Mental Health Action Plan
    The study published by the Health Reform Observer examines results of Québec's 2005-2010 Mental Health Action Plan, which aimed to consolidate medical services and community group services under a local needs-based approach. The author concludes that the plan did not achieve the desired results and required multiple adjustments.
  • Belgium – Implementation of Hospital at Home: Orientations for Belgium
    This scientific report from KCE analyses the effectiveness and the safety of different international models of hospital at home (HAH). It explores practical considerations regarding the coordination of the care plan, patient and family empowerment, as well as workforce, financing, information technology and other supports required to implement HAH in Belgium.

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