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Services for the English-speaking population

The Act respecting health and social services This hyperlink will open in a new window. recognizes the right of English-speaking persons to receive health and social services in the English language.

Access to these services in the English language depends on the organizational structure and human, material and financial resources of the institutions and the extent to which they are provided by an access program.

Some institutions and facilities are designated to offer all their services in the English language while others must offer some services in the English language. The institutions indicate on their website which services they offer in the English language.

Any public institution must develop a health and social services access program in the English language for its English-speaking clients. The program must identify the services accessible in the English language in its facilities. It can include some facilities of other accredited public or private institutions with which there is a formal service agreement. It must be reviewed every five years and remain effective until the approval of a new access program.

An institution is the legal entity with legal capabilities and responsibilities, such as a CISSS or a CIUSSS. The facility is the physical location where health and social services are received, such as a hospital or a CLSC. An institution generally has several facilities.

Institutions and facilities offering all their services in the English language

“Designated” institutions and facilities are required to make all their health and social services accessible in the English language to English-speaking persons.

They are designated by the government and recognized under section 29.1 of the Charter of the French language This hyperlink will open in a new window. as offering the majority of their services to English-speaking people.

Some regions do not have an institution that offers all its services in the English language. The people can then communicate directly with the institution in their region or consult its website to find out which specific services it offers in English.

List of designated public institutions and facilities

Designated public institutions and facilities are grouped according to health and social services region.

Some institutions and facilities are only recognized by the Office québécois de la langue française (OQLF), under article 29.1 of the Charter of the French language. They are identified by the symbol *.

Capitale-Nationale

The only designated institution of the Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale:

  • Hôpital Jeffery Hale – Saint-Brigid's

Côte-Nord

The following facilities of the Centre intégré de santé et de services sociaux de la Côte-Nord:

  • Centre multiservices de santé et de services sociaux de la Basse-Côte-Nord
  • CLSC de Blanc-Sablon
  • CLSC de Chevery
  • CLSC de Kegaska
  • CLSC de Mutton Bay
  • CLSC de Saint-Augustin
  • CLSC et CHSLD Donald-G.-Hodd
  • CLSC de La Tabatière
  • CLSC de Rivière-Saint-Paul
  • CLSC de Tête-à-la-Baleine

Estrie

The following institutions grouped at the Centre intégré universitaire de santé et de services sociaux de l’Estrie – Centre hospitalier universitaire de Sherbrooke:

  • Centre de réadaptation en déficience intellectuelle et en troubles envahissants du développement de l'Estrie
  • CSSS-IUGS – Institut universitaire de gériatrie de Sherbrooke

Laurentides

The only designated institution grouped at the Centre intégré de santé et de services sociaux des Laurentides:

  • La Résidence de Lachute – Laurentides

Laval

The only designated institution grouped at the Centre intégré de santé et de services sociaux de Laval:

  • Hôpital juif de réadaptation – Laval

Montréal

  • McGill University Health Centre (MUHC)

The following institutions and facilities grouped at the Centre intégré universitaire de santé et de services sociaux de l’Ouest-de-l’Île-de-Montréal:

  • Centre de soins prolongés Grace Dart
  • Centre d'hébergement Denis-Benjamin-Viger
  • Centre hospitalier de St. Mary
  • CLSC de Pierrefonds
  • CLSC du Lac-Saint-Louis
  • *CLSC Vigi de Mont-Royal (only recognized by the OQLF)
  • Hôpital général du Lakeshore
  • Institut universitaire de santé mentale Douglas
  • Les centres de la jeunesse et de la famille Batshaw
  • *Hôpital Sainte-Anne (only recognized by the OQLF)

All the institutions and facilities grouped at the Centre intégré universitaire de santé et de services sociaux du Centre-Ouest-de-l’Île-de-Montréal:

  • Centre de réadaptation Lethbridge-Layton-Mackay
  • Centre d'hébergement Father-Dowd
  • Centre d'hébergement Henri-Bradet
  • Centre d'hébergement Saint-Andrew
  • Centre d'hébergement Saint-Margaret
  • Centre Miriam
  • Centre multiservices de santé et de services sociaux de Parc-Extension
  • CHSLD juif de Montréal
  • CLSC de Benny Farm
  • CLSC de Côte-des-Neiges
  • CLSC et groupe de médecine universitaire Métro
  • CLSC René-Cassin
  • Hôpital Catherine-Booth
  • Hôpital Mont-Sinaï
  • Hôpital Richardson
  • Corporation du centre hospitalier gériatrique Maimonides
  • Hôpital général juif Sir Mortimer B. Davis
  • Maison de naissance de Côte-des-Neiges

Montérégie

The following facilities of the Centre intégré de santé et de services sociaux de la Montérégie-Ouest:

  • *Centre de réadaptation en dépendance Cavendish/ Cavendish addiction readaptation centre (previously Foster) (only recognized by the OQLF)
  • *Centre de réadaptation en dépendance de Saint-Philippe/Saint-Philippe Addiction Readaptation Centre (previously Foster) (only recognized by the OQLF)
  • CHSLD d’Ormstown/Ormstown CHSLD
  • CHSLD du comté-de-Huntingdon/Huntingdon County CHSLD
  • *CLSC de Saint-Chrysostome (only recognized by the OQLF)
  • *CLSC Huntingdon/Huntingdon CLSC (only recognized by the OQLF)
  • Hôpital Barrie Memorial/Barrie Memorial Hospital

Outaouais

The following facilites of the Centre intégré de santé et de services sociaux de l’Outaouais:

  • CLSC de Chapeau
  • CLSC de Mansfield-et-Pontefract
  • CLSC d’Otter-Lake
  • CLSC de Quyon
  • CLSC de Rapides-des-Joachims
  • CLSC et centre de services externes pour les aînés de Shawville
  • Hôpital du Pontiac
  • Hôpital Mémorial de Wakefield/Wakefield Memorial Hospital

List of designated private institutions and facilities

Designated private institutions and facilities are grouped according to health and social services region.

Estrie

  • Foyer Wales

Lanaudière

  • CHSLD Heather inc.

Montréal

  • Centre d’accueil Héritage inc.
  • CHSLD Bayview inc.
  • CHSLD Bussey (Québec) inc.
  • CHSLD Château sur le lac de Sainte-Geneviève inc.
  • Havre-Jeunesse
  • Hôpital Shriners pour enfants (Québec) inc.
  • Maison Elizabeth
  • Manoir Beaconsfield

Provincial Committee

The mandate of the Comité provincial pour la prestation des services de santé et des services sociaux en langue anglaise is to advise the government on the provision of services in the English language. It also advises on the approval, evaluation and modification of each access program developed by an institution.

Last update: December 15, 2023

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